At Stahk, we are committed to providing a smooth, reliable, and transparent shipping experience for all our customers. This Shipping Policy outlines important information regarding order processing, dispatch, delivery timelines, and shipping procedures.

By placing an order on our website, you agree to the terms mentioned below.

Order Processing

All orders placed are processed after successful payment confirmation and product availability verification.

We strive to maintain accurate inventory records at all times. However, in rare cases, stock discrepancies may occur. If any product becomes unavailable after your order is placed, our team will contact you regarding:

• Availability updates
• Revised dispatch timelines
• Partial shipment options
• Refund for unavailable items, if applicable

Shipping Charges

We offer free shipping on most products across India.

For selected products, remote delivery locations, or special shipping requirements, additional shipping charges may apply. Any applicable shipping fee will be displayed at checkout before payment confirmation.

Shipping charges are calculated based on:

• Product weight
• Package dimensions
• Delivery destination

The amount displayed during checkout will be the final shipping cost payable by the customer.

Dispatch Timeline

Orders are generally dispatched within 2–3 business days from the date of order confirmation and successful payment.

Business days exclude:

• Sundays
• National holidays
• Public holidays

During high-demand periods, festive seasons, or unforeseen operational delays, dispatch timelines may extend slightly. In such situations, customers will be informed accordingly.

Estimated Delivery Time

Domestic Shipping (Within India)

Estimated delivery timelines are as follows:

• Minimum Delivery Time: 1 Business Day
• Standard Delivery Time: 2–7 Business Days
• Maximum Delivery Time: Up to 10 Business Days

Delivery timelines may vary depending on:

• Delivery location
• Weather conditions
• Courier partner availability
  
• Regional restrictions or operational delays

While we make every effort to deliver orders within the estimated timeframe, delays caused by external logistics factors may occasionally occur.

International Shipping

Currently, we do not offer international shipping services.

Change of Shipping Address

Customers may request a modification in the delivery address before the order has been dispatched.

To request an address update, please contact us at:

📧 Royalframe9@gmail.com

Once an order has been shipped, we will not be able to modify the shipping address.

Shipping Partners

To ensure secure and timely delivery, we work with reputed courier and logistics providers, including Blue Dart, Delhivery, FedEx, DHL, Ecom Express, Aramex, and other trusted partners.

Courier partner selection depends on serviceability and delivery location.

Out-of-Stock Products

If a product in your order is temporarily unavailable:

• Available items may be dispatched first
• Pending items will be shipped separately after restocking

Our support team will keep you updated regarding shipment status and expected timelines.

Delayed Deliveries

Although we aim to deliver all orders within the estimated timeframe, certain delays may occur due to factors beyond our control.

If your shipment has exceeded the expected delivery period, please contact our support team for assistance and shipment investigation.

📧 Support Email: Royalframe9@gmail.com

Shipment Tracking

Once your order has been dispatched, a tracking link/details will be shared via email or SMS.

Customers can use the tracking information to monitor:

• Shipment movement
• Current transit status
• Estimated delivery updates

Please allow up to 24 hours for tracking information to become active after dispatch.

Contact Information

For any questions related to shipping, delivery, or order tracking, feel free to contact us:

Email: help.stahk@gmail.com

Phone / Whatsapp: +91 8920649588

Thank you for choosing Stahk. We appreciate your trust in our brand and look forward to serving you.